Unified Communication & Collaboration – working together without borders

Whether you want to telephone, e-mail, have a video conference or jointly work on documents – with Unified Communication & Collaboration (UCC), all communication channels and collaboration tools are clearly arranged and can be easily operated in one interface. Working together will be considerably easier, faster and more efficient.

Communication via one mouse click

Why maintain and administer different networks for voice and data traffic? Spontaneous collaboration without media disruptions – T-Systems accelerates communication and collaboration inside companies and far beyond their borders. Having all necessary information and contact possibilities available at any time and at any place with Unified Communication & Collaboration (UCC) - is this possible?

Unified Communications unites all channels of modern communication into one, easy-to-operate interface. What are the impacts on everyday business? Colleagues and partners can be easily contacted with just one mouse click. The display of the respective dialog partner’s availability status makes it easier to choose the appropriate medium and people are reachable in an optimal way. Tiresome dialing of numerous telephone numbers with different mailboxes is no longer necessary. Because of the integration of a calendar function and a telephone system, the UCC solution by T-Systems always knows exactly if the dialog partner is free, in a meeting, on the phone or not available.

Collaborate virtually – all over the world

The substantial potential of Unified Communications is, however, the expansion of collaboration – spontaneous collaboration in real-time. Phone calls can be spontaneously but still securely expanded to telephone or video conferences with only one click. Of course, documents can be edited and versions modified. In doing so, it is irrelevant whether the dialog partner is at his desk, working at a field office or on the road connected seamlessly via Smartphone or laptop. Consequently, project work and service no longer depend on locations.

A homogeneous solution - from one single source

An All-IP network unifying voice, data and video communication on one single platform is the basis for the integration of all communication channels. This homogeneous infrastructure renders the extensive maintenance of different networks obsolete and allows the seamless integration of the previously unconnected worlds of terminals and applications. T-Systems assures optimal interaction of all elements, regardless of producers: from infrastructure to stable and failsafe networks to comprehensive integration along our customers’ process chains.