Investigations and Forensics

Resolving Incidents Fast

In all security incidents and incident reports specially trained T-Systems employees act in accordance with a defined investigation process. These specialists bear in mind all of the special requirements and policies that have been agreed with customers. To avoid unnecessary delay in restoration, T-Systems holds consultations with the customer that lead to a restoration plan. In regular reports T-Systems then informs the customer of the progress it has made in its investigative and forensic activities.